FAQ
Frequently asked questions
What is a custom/modded watch?
The term "MOD" originates from "modification," referring to customizations made by individuals who want to tailor their watches to suit their personal preferences or requirements. These modifications can range from subtle aesthetic tweaks to intricate technical alterations.
Seiko watches are especially popular for modifications due to the extensive availability of spare parts. This abundance allows for a broad spectrum of customizations, ensuring that each watch is one-of-a-kind.
What are the estimated delivery times?
Each custom timepiece is hand-built according to your chosen design and specifications. To ensure the highest possible standards, we have a lead time of 3-4 weeks from the date of order to dispatch. This allows us to carry out the necessary quality control procedures and ensure your watch is crafted to your utmost satisfaction. Please note, all orders placed through our webstore are subject to the given lead time, even if the item is shown as "in stock."
International Orders: Typically take around 10 days to be delivered, though this can vary depending on unavoidable circumstances faced by the delivery partner.
Do you offer a warranty?
Every watch made in our workshop includes a complimentary one-year warranty. This warranty covers manufacturing defects and operational issues under normal usage conditions.
Please note that this warranty does not cover scratches, damage caused by opening the watch, or water resistance problems. Our watches are not designed for swimming or similar activities, so we recommend avoiding these to ensure your watch's longevity.
The warranty exclusively covers movement-related defects.
Are the watches waterproof?
Our watches are designed with a water resistance rating of 3 ATM, which makes them suitable for everyday use and able to withstand splashes or brief immersion in water.
However, they are not intended for swimming or taking baths.
To ensure the longevity and optimal performance of your watch, we recommend avoiding prolonged exposure to water.
Are they original watches?
We use genuine Seiko Movements to create unique watches inspired by top designs.
Our watches are not replicas and we are not affiliated with the Seiko brand in any way. All custom parts are sourced new from independent specialist suppliers.
What’s inside the watches?
We use Genuine Seiko Automatic Mechanical Movements such as NH34, NH35, NH36, NH38, NH70.
What material are the cases made of?
The cases are made out of 316L Stainless Steel and have a Sapphire Crystal.
What kind of straps do you offer?
You can choose between multiple styles! Such as:
- Stainless Steel : Jubilee, Oyster, Presidental
- Rubber : Yacht Master, Aquanat
- Genuine Leather : Unique patterns, Croc, Calf
Every single strap color is customisable.